FAQs

How do I book?
You can book by emailing events@barracudas.co.uk or calling 01480 277100 / 07717 588197 and speaking to one of our friendly and knowledgeable staff who will help you to book the right inflatable/equipment for your occasion.

What notice do I need for my booking?
As much time as possible to ensure you get the equipment of your choice. Although last minute bookings can sometimes be accommodated.

What does the price include?
All of our prices include delivery, set up, two hours hire (depending on event) and collection. Safety mats, ground stakes/sand bags, extension leads and RCD adaptors are also supplied.  

What if I want a hire for longer than 2 hours?
All of our prices shown on the website are for a 2 hour hire.  If you would like to hire for longer, please give us a call for a competitive quote.

How much is delivery?
Delivery is charged per mile from our stores in Warboys, Cambridgeshire. Please call us for your quotation.

Do I have to pay a deposit?
Once we have confirmed availability for your event we will send you an invoice requesting payment of 40% of the booking value which, when received by us, will secure your booking. 

What happens if it rains?
For equipment that can only be used outside and is therefore weather dependent, we will allow you to cancel up to 24 hours before the event, should the local forecast for the location of your event suggest the weather will significantly affect the use of equipment. Please check our terms and conditions for more information. You can check your local forecast by clicking here

How much space do I need?
You can check the website for all dimensions and sizes. If you have any questions, please contact our team to discuss this further. You may also wish to refer to our terms and conditions. 

What happens on delivery day?
The adult that has booked the inflatable must be at the delivery address and make sure the proposed site and access route is free from obstructions, clear of any animal faeces and has a walk way at least 3m (9ft) wide for us to be able to use for access    

What ages can use the inflatable?
For insurance purposes, anyone over the age of 13 is classed as an adult and will require an adult inflatable.

When I hire an inflatable is there anything i need to provide?
Electricity is all we need. If you are unable to provide electric we are able to arrange a petrol generator at an additional cost.

When is your equipment available?
Our equipment is available throughout the majority of the year however it is advisable to call us to check availability before booking.